Contact support

The fastest way to reach us right now is email: ndikimuchiri@gmail.com. We read and respond to everything ourselves at this stage — there isn't a large support team yet, so please include as much detail as you can the first time (order reference, event name, or the artist/artwork involved) so we can help faster.

Looking for a specific ticket order? Find my ticket can often answer that without waiting on a reply.

For refund requests specifically, see the refund policy.